Zomato’s Platform Fee Climbs to INR 10, Reflecting 400% Surge Since Introduction

Zomato, a prominent food delivery platform, has recently announced an increase in its platform fee to INR 10. This decision marks the fourth hike in platform fees so far this year and comes in response to the festive rush that typically sees an uptick in demand for food delivery services. The significant increase of 400% since the introduction of the fee at INR 2 in August of last year has raised eyebrows and prompted discussions about the sustainability of such pricing models in the competitive food delivery market.

Table of Contents
Historical Context of Platform Fee Increases
Financial Impact of Fee Increases
Profitability and Financial Metrics Analysis
Growth in Key Business Metrics
Conclusion

Historical Context of Platform Fee Increases

When Zomato first introduced its platform fee of INR 2 in August last year, it was a modest approach to balancing operational costs against competitive pricing. However, as demand surged, particularly during peak periods, the company saw the necessity to adjust its pricing strategy. The timeline of fee increments reveals a clear trajectory:

  • January: Increased to INR 4
  • April: Further increased to INR 5
  • July: Additional increase to INR 6
  • Last Year: A temporary increase to INR 9 during a similar festive period

This recent hike to INR 10 effectively represents the fourth increase within the year, solidifying Zomato’s evolving revenue strategy.

Financial Impact of Fee Increases

The adjustment in platform fees has yielded considerable financial benefits for Zomato. In the second quarter of FY25, the company reported INR 75 crore collected from platform fees alone. Over the first two quarters of FY25, the total collected amounted to INR 128 crore, a stark comparison to the INR 83 crore accumulated from the same timeframe in FY24. This uptick highlights the effectiveness of the fee increases in bolstering Zomato’s revenue streams during a pivotal financial period.

Moreover, Zomato’s overall operating revenue saw an impressive growth rate of over 14% in Q2 FY25, reaching INR 4,799 crore. These figures elucidate the company’s expanding financial landscape in tandem with the fee adjustments it has implemented.

Profitability and Financial Metrics Analysis

Despite the increase in revenues from platform fees, Zomato faced a 30% decline in net profit in recent reporting. Factors contributing to this downturn include escalating operational expenses and a significant tax obligation of INR 76 crore. Interestingly, on a year-on-year basis, Zomato’s revenue increased by 68.5% with a noteworthy rise in profit after tax (PAT) compared to the previous fiscal year, indicating positive growth trends despite profitability challenges.

Growth in Key Business Metrics

The company’s gross order value rose by 5% to INR 9,690 crore, underscoring a steady demand for its services. Notably, Zomato’s quick commerce business, Blinkit, reported a robust growth rate of 25%, bringing its gross order value to INR 6,132 crore for the quarter. This surge points towards a shifting consumer preference towards faster delivery options, which Zomato continues to capitalize on.

Conclusion

The recent increase of Zomato’s platform fee to INR 10 has significant implications for the company’s operational strategy and revenue generation amid rising costs. As Zomato navigates through a competitive market landscape, the sustainability of this pricing model will likely be tested. Looking ahead, further adjustments in platform fees may arise as the company adapts to consumer behavior and operational demands, potentially impacting user engagement in the long run.

FAQ

  • How often has Zomato increased its platform fee? Zomato has increased its platform fee four times this year, including the current adjustment to INR 10.
  • What has been the impact on Zomato’s revenue from these fee increases? The fee increases have significantly boosted revenue, contributing to a total of INR 128 crore collected in the first two quarters of FY25.
  • How does Zomato’s profit compare year-on-year? While Zomato reported a decline in net profit of 30%, it nevertheless experienced a year-on-year revenue increase of 68.5%.

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